Privacy Policy
Last updated: January 9, 2026
At Verexbase, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
1. Information We Collect
Account Information
- • Email address and name
- • Company name and business information
- • Contact details
- • Account credentials (hashed)
Transaction Data
- • Wallet addresses (public keys only)
- • Transaction hashes and amounts
- • Blockchain network information
- • Transaction timestamps and status
Technical Data
- • IP addresses and device information
- • Browser type and version
- • API usage logs
- • Security event logs
2. How We Use Your Information
We use the collected information for the following purposes:
- • Service Delivery: To provide and maintain our vault management services
- • Security: To detect and prevent fraud, unauthorized access, and security threats
- • Communication: To send important updates, security alerts, and service notifications
- • Compliance: To meet legal and regulatory requirements
- • Improvement: To analyze usage patterns and improve our services
- • Support: To respond to your inquiries and provide customer support
3. Data Security
We implement robust security measures to protect your data:
- • Encryption: All data is encrypted at rest and in transit using industry-standard encryption
- • Cloud KMS: Private keys are managed using Google Cloud KMS with HSM protection
- • Access Controls: Strict role-based access controls and multi-factor authentication
- • Audit Logging: Comprehensive logging of all access and operations
- • Regular Audits: Periodic security assessments and penetration testing
4. Information Sharing
We do not sell your personal information. We may share data in the following circumstances:
- • Service Providers: With trusted third-party service providers who assist in operating our platform
- • Legal Requirements: When required by law, court order, or government request
- • Security: To protect against fraud, security threats, or illegal activities
- • Business Transfers: In connection with a merger, acquisition, or sale of assets
- • Consent: With your explicit consent for other purposes
5. International Data Transfers
Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place through:
- • Standard contractual clauses approved by relevant authorities
- • Compliance with applicable data protection regulations (GDPR, CCPA)
- • Use of certified data centers and cloud providers
6. Data Retention
We retain your data for as long as necessary to provide our services and comply with legal obligations:
- • Account Data: Retained while your account is active and for 7 years after closure
- • Transaction Data: Retained permanently for blockchain record integrity
- • Audit Logs: Retained for 7 years for compliance purposes
- • Security Logs: Retained for 2 years for security analysis
7. Your Rights
You have the following rights regarding your personal data:
- • Access: Request a copy of your personal data
- • Correction: Request correction of inaccurate data
- • Deletion: Request deletion of your data (subject to legal requirements)
- • Portability: Request export of your data in a portable format
- • Objection: Object to certain processing of your data
- • Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us at [email protected]
8. Cookies and Tracking
We use essential cookies to:
- • Maintain your session and authentication state
- • Remember your preferences
- • Ensure platform security
We do not use third-party advertising cookies or sell cookie data.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Data Protection Officer: [email protected]
General Inquiries: [email protected]
Address: Singapore